Our Server Status
2nd May 2023. Some website were failing to connect, a server reboot and website restart solved the issues. (put down to an automatic software update). Please contact us if any issues. 7th April 2023: We have reported issues of being on a blacklist : https://www.spamhaus.org/sbl/query/SBLCSS After investigation I believe this to be due to a number of invalid emails in our system, which get bounced by remote mail servers. We have been working the last few weeks to validate and tidy up all our email addresses and will have a full solution implemented soon. Hopefully email through our system will not be impacted, but it may be that it gets delayed a short period. Apologies for the inconvenience. Blacklist was resolved. dicovered the issue was due to the way I was testing the HELO command, I was testing with gmail and outlook (which apparently is a no-no for testing) April 2022: We have had a communication from CySwitch regarding ethical hacking on one of our servers. Thank you for taking the time to email us and explain we had some issues. Unfortunately there was some old versions of software which were stumbled upon. We have now removed these. CySwitch information was very much appreciated. 22nd February 2022: Server access issues this morning due to DNS problem. resolved about 09.00 am 23rd January 2022: Over the last few weeks we have been performing a Server upgrade (server 7). This has meant transfers to Server 6 and 8. Apologies for any down time or issues during the transfer. The final transfers are occurring before the end of January. Thank you for your patience. 2nd Dec 2021 : One of our servers had an issue with a problem with your Incoming Mail server. Service restored. No emails were lost, you should receive them when you login. 3rd July 2021. BServer 1 : power supply issue at the Datacenter. support are investigating. 23:00 (affects scfoot.online and associated sites). Fixed 02:00am Major upgrade of our main database system will occur 14/15th Aug 2020. system may be down for 1-2 hours. This should be our final upgrade after our work over the last few months. PLEASE NOTE: there may be some errors appearing due to software upgrades that have impacted some of our scripts. Please report these as soon as possible. 11th Aug 2020: database issues overnight requiring a database restart. all good 7.30am. There does seem to be some issues with mail server and BIND DNS server stopping. Virtualmin support are putting out an update shortly. 9th Aug 2020: fife.co.uk email system has been upgraded to server 7. SERVER 2: no known issues, SERVER 3: no known issues SERVER 4: no know issues SERVER 5: no known issues SERVER 6: no known issues SERVER 7: server upgraded and combined. 25th July 2020 (server 8 moved to new ugraded server 7)
Server 6 Data Centre Issues
We have been notified of a Data Centre network issue. It is currently under investigation. DATA CENTER issue seems to be resolved (30 minute downtime). all restored and working fine. (14th June 2021) .
Login Server issues
Today we had some issues with our login server. It is likely that you will need to request a new password. Passwords are encrypted on the server so we do not know what they are (and the reason you normally need a new password should you forget it). There was an attack on the website trying to break into the system through the New Password function. This caused an issue where user entries with no email caused an issue with the password table. Unfrotunately the easiest and safest way was to remove all passwords. Sorry for the inconvenience.
Information required for your new website
If you are planning to have a new website or plan to update your existing one using our services then please provide the initial information listed below. This will help us get the basics of your website going while we work on the addditional features you may require.
Easy-site web admin
We developed eazy-site web admin 15 years ago to help make web site management simple. Recently we manage to get hold of the UK domain easy-site.co.uk. Login to the web admin by [ clicking to easy site web admin ]. In the last couple of years we have had major engancements to cope with new technology and we hope it is easier for you to use. The main access to the system is categorised by the top menu system which lists the Category and Subcategory items listed on the web site. When you create stories you use the Category and Sub category for each story created and the stories will be accessible through the meu options. By default one of the categories will show latest stories on the front page of the web site.
STORIES
Each item on the web site is a story. Each item can contain text, images or documents. When adding a story you can select which category (or menu item) it belongs to. Each Story is listed under a menu option (e.g. News, Feature/Subfeature) and you select the Category and Subcategory when you create a story. A story can be moved to another category by editing the story and selecting a new Category/Subcategory. There are a number of paragraphs that holds text for each story. Typically we just expect you to type in plain unformatted text in these paragraphs (and the page will use the website underlying fonts) to display the information. You can add text to as many or as few paragraphs as you need. Selecting images will place each image between the paragraphs when viewing the story. You can also associate one or more documents against a story. For example you can create a story which can contain a description about meetings and minutes. Then after uploading minutes (preferrably in PDF format) after each meeting, you then edit the Minutes Story, press the Select Documents button and select the PDF file. This file then gets added to the story and will be listed as part of the story (in date order descending).MENUS
The menus are setup in Configuration, menu file. It is done this way to make it easy to add or amend. There are two levels of menu defined and setup using a # character for Category at the beginning of the line. A double ## means a Sub category which will pop up a subsequent list on the menu bar. Typically you would set up similar to this format: # -- Home -- # -- About -- # -- Support -- ## -- Email -- ## -- Help -- ## -- How to -- # -- Location --PHOTOS AND FILES
Images, pictures and documents are uploaded use the * File Upload * menu option. As mentioned there is a three stage process for the files upload. 1. Select the Files by using the ADD button or dropping the files on this page. 2. Upload the files using the Start (blue) button. (starts automatically as soon as you drop or select files). 3. Finish the Upload and specify which Album or Category the pictures will go into. Photos are dropped into Albums or Documents are dropped into Folders. Documents can get loaded into folders and then selected to be appended onto a story.Have a Problem ?
If you have a problem you wish us to deal with then raise a ticket on our system.
That way we can be informed, track the issue and identify when the issue has been resolved.
The ticket system can be found here: [ 2MX os Ticket System ], Click on the link and let us know if you have a question or problem. We will aim to initially respond within 24 hours.
You can login or register onto our system.
Mail Settings for our Servers
When you have mail through our server you need to set up with secure settings. We prefer that you use the IMAP settings to allow secure sending and receiving of emails. Important Note : start February 2024 Google and other Mail providers are tightening up their mail system where uers are sending out emails. They are trying to cut down on the amount of spam and scam messages. They are looking to Authenticate outgoing email, avoid sending unwanted or unsolicited email, and make it easy for recipients to unsubscribe. We would say that at least 50% of domains do not have their email security tight enough and are open to abuse. Many mail providers use these feature right now, so ensure your mail server is setup correctly. Ensure your domain mail settings are up to date: -- Set up SPF and DKIM email authentication -- have a valid PTR for valid forward and reverse DNS records, -- ensure that the DMARC quarantine enforcement policy is enabled and set to Quarantine SPF, DKIM and DMARC are the key issues ! All our domains have these tightened up. If you need help and guidance please get in touch with 2MX.