Software Foundation are members of Nominet and we provide Domain Registration and Services within the .uk domain (we also provide worldwide domain registrations but these are outwith Nominet - we use joker.com.
We inform you of Nominets Terms and Conditions of Domain Name Registration which can be found https://www.nominet.uk/go/terms . We will update you should any changes occur.
If you register a .uk domain you also enter into a contract with Nominet, the terms of which can be found here:
http://www.nominet.org.uk/go/terms.
Nominet is the central registry of all .uk domains.
We will act promptly when you request changes to your domain.
Each renewal we will inform you 30 days prior to the renewal asking you to confirm renewal or notify us of discontinuation.
Each year we require you to keep your data with us up to date. We keep this data secret and do not pass it onto 3rd parties (except for the information required by Nominet).
Should you have any complaints reqarding the UK domains you hold with us and we do not resolve to your satisfaction then you can contact Nominet:
https://www.nominet.uk/complaints/#registrar .
We will respond within 48 hours to your request. Any complaint proces will be dealt with within 5 days.
For Complaints, please contact us on the Contact Us form.
Email: e-contact - Please provide details of any issue you have with our services, including a contact email and address. We will respond within 5 days.